Refund policy

At The Reissued, all sales are final.

We know that's a firm policy. Here's why it works — and why it's fair.

Every piece that comes through our doors is hand-selected, personally inspected, verified authentic, and described with care. We don't list something unless we're confident in its condition, authenticity, and value. That standard is the whole point of shopping with us rather than a large platform where pieces arrive in a warehouse and get listed by algorithm.

Because each piece is one of a kind and pre-loved, we are unable to accept returns or exchanges once a sale is complete. This protects our consignors, who have entrusted us with pieces they loved, and ensures that every buyer receives something that has been thoughtfully vetted before it ever reaches them.

Before you buy: We want you to feel completely confident in your purchase. If you have questions about a specific piece — additional photos, measurements, condition details, provenance, or anything else — please reach out before purchasing. We're happy to help.

To reach us: Email: shop@thereissued.com We typically respond within 24 hours.

In the rare event of an error on our part: If you receive a piece that was materially misrepresented — wrong item, significantly different condition than described, or authentication concern — please contact us within 48 hours of delivery. We will make it right.

The Reissued · Costa Mesa, CA · thereissued.com